Our Shipping Policy
Shipping Policy
With our Made For You approach, it takes 5-6 working days for us to dispatch your order. We appreciate your patience with us for delivering the freshest and most nutritious products for nourishing your health and welling.
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You can choose to
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Self-pick up at our Garden Cafe located in Pui O, or Tung Chung / Tseung Kwan O
OR​​
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Deliver to your doorstep (Free Delivery when you spend over HKD 500)
- restricted to Hong Kong Island, Kowloon and the New Territories, excluding outlying islands except Lantau
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(HKD 100 delivery charge when you spend under HKD500)
Terms and Conditions
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We are not able to offer our delivery service to restricted areas and buildings without lift or can only be access by staircase.
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In certain circumstances, we may only be able to deliver to the concierge/reception of your block of office or residential.
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An administration fee of $200 will be charged for re-scheduling delivery less than 24 hours prior the delivery arrival or due to no one re to receiving the deliver at the requested location. The re-scheduled delivery will arrive 1-3 working days after the rescheduled request submitted.
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The deliveries will be suspended under bad weather conditions, such as typhoon signal No.8 or above is hoisted, a black rainstorm warning is in effect, serious flooding or roads are blocked or closed due to unexpected condition. The delivery appointment will be re-arranged at no additional charge.
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All items will be arranged for delivery within 3-5 working days from the date of purchase. If you cannot arrange for your products to be delivered to you within the allocated period, we will contact you to arrange for a cancellation of the order.
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